What Every Business Owner Ought To Know About Getting Results Through People

The 11 Fundamentals of Reality-Based-Management

1. Clarity – You need to know what needs to be done, and who is responsible for doing it.
   
   
2. Accountability – Numbers don’t lie. Create systems with automatic, no-fuss reporting.
   
   
3. Feedback – You can’t improve what you don’t acknowledge. Review performance against numbers constantly.
   
   
4. Recognition – Let people know when they are doing well.
   
   
5. Strong Leadership – comes down to 2 things. Direction & Accountability. It doesn’t require ra-ra speeches, being touchy-feel or leading from the front.
   
   
6. Attraction – Make sure you are the type of business that would attract calibre of team you want.
   
   
7. Attitude before skills – You can always teach skills, but you haven’t got time to change attitudes.
   
   
8. Induct Formally – Set the expectations, give them a strong start, and get people up to speed quickly.
   
   
9. Train – Develop their skills, and do it formally so people can see that they are making progress.
   
   
10. Hire Slowly, Fire Quickly – Don’t be held hostage or have your team poisoned by the wrong person. Its not worth it.
    
    
11. What Get Rewarded Gets Done – Don’t encourage behaviour that you don’t want. If you allow it today, it’ll happen again tomorrow… and will be standard practice by next week.